Free UK standard delivery on all orders over £30.
Tracking your order
You are able to track your delivery by using the tracking number supplied on your despatch confirmation. This will either be a Royal Mail or DHL tracking number.
You can use the tracking tools available
If your order tracking number doesn’t work please check you are entering the information correctly. We recommend waiting at least 12 hours before trying to track your parcel, as there may be a short delay on our carriers’ systems. If you are still unable to track your parcel, please contact customer care team [email protected].
If we cannot fulfil your order within 5 working days of your payment we will notify you of this situation and you will be entitled to a refund if you do not wish to wait any longer for the goods.
- Free Standard Delivery (1-3 days) on orders above £30
- Standard Delivery (1-3 days) £3.95
- Express Delivery (24 hours guaranteed) £4.95 (Must be placed before midday Mon-Thurs).
We cannot guarantee a Saturday delivery for orders placed on a Friday.
- DHL Delivery (1-3 Working days) £14.95
Worldwide (inc USA) Delivery
- DHL Delivery (1-3 Working days) £19.95
We despatch all orders within 1 working day of receiving your order, by Royal Mail or by DHL.
Order placed on weekends or public holidays will be processed on the next working day.
Express delivery is a Next Day service provided by Royal Mail or DHL.
If for any reason there is a delay, we will inform you immediately of the expected delivery date. If this is not acceptable to you, we will refund your money straight away.
You can always contact us at [email protected] or phone us at 07801216630 between 8.30am and 5.30pm Monday to Sunday.